Key Collection & Return Policy

At Clique Creative, we offer a key collection and return service for clients who require our photographers to collect property keys from their offices. This service is designed to provide convenience while ensuring a smooth and efficient photography session.

Key Collection Service

  • A $15.00 fee applies for key collection, which includes key return (if required).

  • We will collect keys only if the property is within a reasonable distance of the collection location. A reasonable distance is defined as a location that is within a 15-minute drive of the property being photographed and is on the way to the scheduled shoot.

  • Clients must provide clear instructions regarding key pickup and return at the time of booking.

Key Return Options

Clients may choose one of the following options for key return:

  1. Return to the original collection location: Our photographers will endeavour to return the keys within 2 business day

    (and always prior to a weekend).

  2. Leave onsite: If requested by the client, keys may be left securely at the photographed property (e.g., in a lockbox or as per specific instructions).

Important Notes

  • Clique Creative is not responsible for lost or misplaced keys after they have been returned or left onsite as per the client’s instructions.

  • If additional travel beyond the reasonable distance is required for key collection or return, extra fees may apply.

  • We recommend clients confirm key handling preferences in advance to avoid any delays.