bookings & administration assistant

Full-Time | Adelaide-Based

Clique Creative is one of South Australia's leading creative agencies, delivering premium photography, videography, and marketing solutions across the property and project sectors - and as we expand, we're building the same reputation nationally. As a family-owned agency, we're driven by genuine care, creativity, and a commitment to quality, and we're entering an exciting new phase of growth.

We've built our reputation on both our aspirational output and the supportive, collaborative culture behind it. Now we're looking for a Bookings & Administration Assistant to help keep that engine running - someone who thrives on organisation, loves solving problems for clients, and takes real pride in getting the details right.

about the role

We're looking for a Bookings & Administration Assistant to support the smooth, day-to-day coordination of our real estate photography bookings. This is a hands-on support role at the heart of our operations team, helping ensure every booking is scheduled accurately, every client feels looked after, and every day runs seamlessly.

You'll be a key point of contact for clients, agents, and photographers alike - helping deliver the responsive, professional service Clique is known for.

what you’ll do

  • Support the coordination of real estate photography bookings, including reschedules and cancellations

  • Assist with managing the company’s main inbox, triaging queries and actioning requests as required

  • Confirm property access and booking details with agents, vendors, tenants, and stylists

  • Help maintain accurate photographer schedules and the Daily List

  • Provide overflow support for inbox management, customer enquiries, and marketing change requests

  • Step in to support the operations team during peak periods, leave coverage, or special projects

  • Look for opportunities to improve and streamline our booking processes

key responsibilities

  • Assist with processing and managing all real estate bookings, including reschedules and cancellations, ensuring accuracy across internal systems. (Bookings & Scheduling Coordination)

  • Confirm property access and booking details with agents, vendors, tenants, and stylists, and support the creation of accurate photographer schedules. (Bookings & Scheduling Coordination)

  • Identify and escalate booking conflicts or scheduling issues in a timely, proactive manner. (Bookings & Scheduling Coordination)

  • Deliver exceptional, professional, and solution-focused service across all client interactions, acting as a responsive point of contact for booking-related enquiries. (Client Management & Customer Service)

  • Communicate proactively with clients regarding confirmations, changes, and requirements, supporting positive long-term client relationships. (Client Management & Customer Service)

  • Support the Bookings & Systems Coordinator and Receptionist & Administration Coordinator with workflow coordination, inbox management, and overflow tasks during peak times or leave. (Administrative & Operational Support)

  • Maintain accurate data entry, reporting support, and booking documentation, contributing to continuous improvement within booking processes. (Administrative & Operational Support)

what you’ll bring

  • Excellent, clear written English communication, including tone and grammar

  • Experience using Google Drive and Gmail

  • Customer service experience — this is a genuinely social, people-facing role

  • Confidence using Mac programs and iOS

  • Strong organisational skills and exceptional attention to detail

  • The ability to prioritise in a fast-paced environment, and to work autonomously as well as part of a close-knit team

why join Clique Creative?

You'll join a business with strong commercial momentum and a genuine growth trajectory, in a role where your organisation and care directly shape the client experience - all within a supportive, family-owned culture that values care, creativity, and quality above all else.

apply now

To apply, please fill out the form below, or send your CV and cover letter to Tanja Goess, Operations & People Manager: tanja@cliquecreative.com.au by 23 October 2026.